Republic of the Philippines

ENERGY REGULATORY COMMISSION

A world class and independent electric power industry regulator that equitably promotes and protects the interests of consumers and other stakeholders, to enable the delivery of long-term benefits that contribute to sustained economic growth and an improved quality of life.


Consumer Affairs Service

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Atty. Gregorio L. Ofalsa

OIC, Attorney V

Consumer Affairs Service


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Vacant

Consumer Service Division

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Engr. Rey Wilson P. Abesamis

Engineer V

Meter Division

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Atty. Ronaldo G. Gomez

Chief Energy Regulation Officer

Mindanao Area Operations Division

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Atty. Joel Y. Bontuyan

Chief Energy Regulation Officer

Visayas Area Operations Division

Contact Information
OfficeEmailPhone Number
Consumer Affairs Serviceconsumererc.gov.ph
glofalsaerc.gov.ph
(63-2) 687-5577
(63-2) 689-5339
Consumer Service Division

Meter Divisionrwpabesamiserc.gov.ph(63-2) 689-5389
687-5544 (Tel/ Fax)
Mindanao Area Operations Divisionrggomezerc.gov.ph(082) 224-1575
(082) 227-2035 (Fax)
Visayas Area Operations Divisionjybontuyanerc.gov.ph(63-2) 689-5936
09161371096 (Globe)
Functions
Consumer Affairs Service
- Responsible for handling consumer complaints and safeguarding consumer interests by ensuring accuracy of watt hour meters used by all Distribution Utilities under the jurisdiction of the Commission
- Provide service operations in the Visayas and Mindanao

Consumer Services Division
  • Handles and resolves consumer complaints and promotion of consumer interests
  • Provides consumers with timely, relevant and complete information on electricity matters
  • Sets up mechanisms/ programs/ systems for responsive, fair and acceptable actions on complaints
Meter Division
  • Responsible in ensuring accuracy of watt hours meters by all utilities
  • Enforces pertinent provisions of RA 7832 including periodic testing and calibration of meters, inspection of meter shops, evaluation of applications for meter products and other related matters
Visayas Area Operations Division
  • Provides operational functioning of the Commission's services for the industry players and consumers in the Visayas area
Mindanao Area Operations Division
  • Provides operational functioning of the Commission's services for the industry players and consumers in the Mindanao area

 

Today at ERC
Wednesday, August 22, 2018

Hearing Schedules
Time:
08:00
Case No.:
2018-064 RC [JU] [EX] [PT] [EV]
Applicant:
ZAMECO I and GNPD
Venue:
ZAMECO I’s Principal Office, San Vicente, Palauig, Zambales
Title:
In the Matter of the Application for Approval of the Power Purchase and Sale Agreement, as Amended, Between Zambales I Electric Cooperative, Inc. and GNPower Dinginin Ltd. Co. with Motions for Confidential Treatment of Information and the Issuance of Provisional Authority
Time:
09:00
Case No.:
2018-016 CF [JU] [EX] [PT] [EV]
Applicant:
DORELCO
Venue:
ERC Hearing Room (15th floor)
Title:
In the Matter of the Application for Confirmation and Approval of Calculations or Over or Under Recoveries in the Implementation of Automatic Cost Adjustments and True - Up Mechanisms for the Period 2015 to 2017, Pursuant to ERC Resolution No. 16, Series of 2019 as Amended by Resolution No. 21, Series of 2010, and ERC Resolution No. 23, Series of 2010
Time:
10:00
Case No.:
2018-020 CF [JU] [EX] [PT] [EV]
Applicant:
CELCO
Venue:
ERC Hearing Room (15th floor)
Title:
In the Matter of the Application for Approval of the Over/Under Recoveries Based on the Formula for the Various Automatic Cost Adjustments and True Up Mechanisms and Corresponding Confirmation Process Pursuant to ERC Resolution No. 16, Series of 2009 and Resolution No. 21, Series of 2010
Time:
14:00
Case No.:
2018-062 RC [JU] [EX] [PT] [EV]
Applicant:
ZAMECO II and GNPD
Venue:
ZAMECO II's Principal Office, Magsaysay, Castillejos, Zambales
Title:
In the Matter of the Application for Approval of the Power Purchase and Sale Agreement, as Amended, Between Zambales II Electric Cooperative, Inc. and GNPower Dinginin Ltd. Co. with Motions for Confidential Treatment of Information and the Issuance of Provisional Authority
Time:
14:00
Case No.:
2018-017 CF [JU] [EX] [PT] [EV]
Applicant:
MECO
Venue:
ERC Hearing Room (15th Floor)
Title:
In the Matter of the Application for the Approval of the Calculations for the Automatic Cost Adjustment and True Up Mechanism for the (a) Generation Rate, (b) Transmission Rate, ( c ) System Loss Rate, (d) Lifeline Subsidy Rate, and 9 e) Senior Citizen Rate Under ERC Resolution No. 16, Series of 2009, as Amended

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