Republic of the Philippines

ENERGY REGULATORY COMMISSION

A world class and independent electric power industry regulator that equitably promotes and protects the interests of consumers and other stakeholders, to enable the delivery of long-term benefits that contribute to sustained economic growth and an improved quality of life.


ERC Offices


Office Address: Energy Regulatory Commission, Pacific Center Building,

San Miguel Avenue, Ortigas Center 1600, Pasig City, Metro Manila, Philippines

Postal Address: P.O. Box 181, Greenhills, Metro Manila, Philippines

ERC PABX Trunkline: (02) 8689-5372 | (02) 8689-5-ERC

General Information: Tel: (02) 8689-5343; Fax: (02) 8631-5816; Email: info@erc.gov.ph

Consumer Complaints: Tel: (02) 8689-5389; Fax: (02) 8687-5544; Email: consumer@erc.gov.ph 

Vicinity Map
Generic placeholder thumbnail
ERC Directory
OfficeContact PersonEmailPhone Number
Office of the ChairmanHon. Agnes Vicenta S. Torres-Devanadera
avstdevanaderaerc.gov.ph
(02) 8689-5331
(02) 8689-5360
(02) 8633-4556
(02) 8683-0282
(02) 8689-5362
(02) 8689-5318
(02) 8631-5997
(Tel/ Fax)
Office of the CommissionersCatherine P. Macedacpmacedaerc.gov.ph(02) 8689-5361
(02) 8689-5316
(02) 8631-5829
(Tel/Fax)

Atty. Alexis M. Lumbatanamlumbatanerc.gov.ph(02) 8689-5364
(02) 8631-7287

Atty. Floresinda G. Baldo-Digalfgbaldoerc.gov.ph
fbdigalerc.gov.ph
(02) 8638-4955
(Tel/Fax)
(02) 8689-5363
(02) 8689-5320

Marko Romeo L. Fuentes
mrlfuenteserc.gov.ph(02) 8689-5365
(02) 8631-5879
(Tel/Fax)
Office of the Executive DirectorAtty. Floresinda G. Baldo-Digalgbaldoerc.gov.ph
fbdigalerc.gov.ph
(02) 8634-8641

Office of the General Counsel and Secretariat


Central Records Division
Atty. Heiddi Venecia R. Barrozo



Vacant
hvrbarrozoerc.gov.ph
 (02) 8689-5346


Financial and Administrative ServiceSharon O. Montañersomontanererc.gov.ph02) 8689-5324

Accounting DivisionJosephine R. Aldeza
jraldezaerc.gov.ph(02) 8638-4519
Budget DivisionZierla Marie S. Ranayzmsranayerc.gov.ph
(02) 8635-6884
General Services DivisionCherry Lynn S. Gonzales
csgonzaleserc.gov.ph
supplieserc.gov.ph
(02) 8706-5259
(Tel/Fax)
Human Resource Management DivisionAtty. Jose Romulo L. Castro
adminerc.gov.ph
jrlcastroerc.gov.ph
(02) 8689-5379
Legal ServiceAtty. Maria Corazaon C. Gines
mccgineserc.gov.ph
legalerc.gov.ph
(02) 8638-4517
(02) 8689-5373
(02) 8689-5326
Legal Division for Compliance CasesAtty. Leila Grace A. San Pedro
lgasanpedroerc.gov.ph

Legal Division for Non Rates CasesVacant
(02) 8689-5325
Legal Division for Rates CasesVacant

Planning and Public Information ServiceEllen C. Ebcas
ecebcaserc.gov.ph
(02) 8631-5816
(02) 8631-5818
Information and Data Management DivisionDr. August Anthony N. Balute
aanbaluteerc.gov.ph
(02) 8689-5343
(02) 8631-5816
Management Information System DivisionTeofilo G. Arbalatetgarbalateerc.gov.ph
(02) 8689-5344
(02) 8631-5818
Planning DivisionVacant
(02) 8689-5342
Public Information DivisionVacantinfoerc.gov.ph(02) 8689-5343
Regulatory Operations ServiceEngr. Legario L. Galang
regulatoryerc.gov.ph
llgalang@erc.gov.ph
(02) 8634-8641

Investigation Enforcement Division for AdjudicationAtty. Belsie C. Sy
bcsyerc.gov.ph

Investigation Enforcement Division for Distribution UtilitiesEngr. Nelson G. Canlas
ngcanlaserc.gov.ph(02) 8689-5348

Investigation Enforcement Division for Generation CompaniesLeila O. Cirio
locirioerc.gov.ph(02) 8689-5350
Standards DivisionEngr. Legario L. Galang, Jr.llgalangerc.gov.ph
standardserc.gov.ph
(02) 8689-5311
(02) 8689-5357
(02) 8689-5358
Tariffs and Rates DivisionEngr. Alvin Jones M. Ortegatariffserc.gov.ph(02) 8689-5353
(02) 8689-5354
Market Operations ServiceSharon O. Montañer
somontanererc.gov.ph(02) 8689-5390
(02) 8633-3253
Contestable Market DivisionLeticia N. Mendozacontestableerc.gov.ph
lnmendozaerc.gov.ph
(02) 8689-5393

Licensing Market Monitoring DivisionAtty. Marina C. Bugayonglicensingerc.gov.ph
mcbugayongerc.gov.ph
(02) 8689-5391
(02) 8633-3253

Renewable Energy DivisionEngr. Jayson G. Corpuz
jgcorpuzerc.gov.ph
(02) 8689-5324
Spot Market DivisionJudith L. Mangosing
spotmarketerc.gov.ph
jlmangosingerc.gov.ph
(02) 8689-5392
Consumer Affairs ServiceAtty. Gregorio L. Ofalsa

Concerns with regard to high billing or wherein a consumer's recent bill is double or triple the amount of their previous billing/s

Concerns with regard to billing wherein a previous payment was not reflected in the current billing issued

Concerns arising from DU charges or issued billing despite the non-occupancy of the consumer's service address

Concerns arising from billing issues wherein the consumer has not yet received a billing, or is requesting for a billing based on actual meter reading

Concerns arising from Service Irregularity or alleged violations of R.A. No. 7832 or the Anti-Pilferage of Electricity and Theft of Electric Transmission Lines / Materials Act of 1994 and any other concerns with regards to DUs and their service - e.g. technical issues such as power outages, line repairs etc
glofalsaerc.gov.ph
consumererc.gov.ph

cas1@erc.ph




cas2@erc.ph



cas3@erc.ph




cas4@erc.ph





cas5@erc.ph
(02) 8689-5338
(02) 8687-5577

Consumer Service DivisionRicci Grace M. Garcia
rgmgarcgiaerc.gov.ph

Meter DivisionVacant
(02) 8689-5389
(02) 8687-5577

Mindanao Area Operations DivisionAtty. Gregorio L. Ofalsa
maoderc.gov.ph
(082) 227-2035
(082) 224-1575

Visayas Area Operations Division
Atty. Joel Y. Bontuyanjybontuyanerc.gov.ph(0916-1371096) - Globe

 

Today at ERC
Saturday, September 26, 2020

Hearing Schedules
No Hearing!

© 2020 - Energy Regulatory Commission