| Office of the
Chairman | Hon. Agnes Vicenta
S. Torres-Devanadera
| avstdevanaderaerc.gov.ph
| (02) 8689-5331
(02) 8689-5360
(02)
8633-4556
(02) 8689-5362
(02) 8631-5997
(Tel/
Fax) |
| Office of the
Commissioners | Catherine P.
Maceda | cpmacedaerc.gov.ph
cpmacedaerc.ph
| (02)
8689-5361
(Tel/Fax) |
| Atty. Alexis
M. Lumbatan | amlumbatanerc.gov.ph
amlumbatanerc.ph
| (02)
8689-5364
|
| Atty.
Floresinda G. Baldo-Digal | fgbaldoerc.gov.ph
fbdigalerc.gov.ph | (02) 8638-4955
(Tel/Fax)
(02)
8689-5363
|
| Marko Romeo
L. Fuentes
| mrlfuenteserc.gov.ph
mrlfuenteserc.ph
| (02) 8689-5365
(Tel/Fax) |
| Office of the Executive
Director | Atty. Floresinda G.
Baldo-Digal | fgbaldoerc.gov.ph
fbdigalerc.gov.ph | (02)
8634-8641
|
Office of the General Counsel and
Secretariat
Office of
Director
Central Records
Division | Atty. Heiddi Venecia
R.
Barrozo
Atty. Ruby Ann B.
Ventura
Ma. Lucila M.
Giron
| hvrbarrozoerc.ph
rabventura@erc.ph
docketerc.ph
recordserc.ph
mlmgiron@erc.ph
| (02)
8689-5346
|
| Financial and Administrative
Service | Judith L.
Mangosing
| jlmangosingerc.gov.ph |
|
| Accounting Division | Benigno Emil Y. Nalus
| beynaluserc.gov.ph | (02) 8638-4519
|
| Budget Division | Zierla Marie S. Ranay | zmsranayerc.gov.ph
|
|
General Services
Division
Cashier
Section
| Cherry Lynn
S. Gonzales
Eleanor K.
Corpuz
| csgonzaleserc.gov.ph
supplieserc.gov.ph
cashiererc.ph | (02)
8706-5259
(Tel/Fax) |
| Human Resource Management
Division | Atty. Gloria S.
Tirado
| gstiradoerc.ph
recruitmenterc.gov.ph | (02) 8689-5379
|
| Legal Service | Atty. Maria Corazon C. Gines
| mccgineserc.gov.ph
legalerc.gov.ph
|
|
| Legal Division for Compliance
Cases | Atty. Leila Grace A.
San Pedro
| lgasanpedroerc.gov.ph
|
|
| Legal Division for Non Rates
Cases | Atty. Chiara Angela LB.
Blanco
| calblanco@erc.ph
|
|
| Legal Division for Rates
Cases | Vacant |
|
|
| Planning and Public Information
Service | Ellen C.
Ebcas
| ecebcaserc.gov.ph
| (02) 8631-5816
(02)
8631-5818 |
| Information and Data Management
Division | Dr. August Anthony
N. Balute
| aanbaluteerc.gov.ph
e-registryerc.ph | (02) 8689-5343
(02)
8631-5816
|
| Management Information System
Division | Teofilo G.
Arbalate | tgarbalateerc.gov.ph
| (02) 8689-5342
(02)
8689-5343 |
| Planning Division | Vacant |
| (02)
8689-5342 |
| Public Information
Division | Vacant | infoerc.ph
infoerc.gov.ph | (02) 8689-5343 |
| Regulatory Operations
Service | Engr. Legario L.
Galang
| regulatoryerc.gov.ph
llgalang@erc.gov.ph
roserc.ph
prefilingerc.ph
| (02)
8634-8641
|
| Investigation Enforcement Division for
Adjudication | Atty. Krisha
Marie T. Buela
| kmtbuela@erc.ph
|
|
| Investigation Enforcement Division for
Distribution Utilities | Engr.
Nelson G. Canlas
| ngcanlaserc.gov.ph | (02)
8689-5348
|
| Investigation Enforcement Division for
Generation Companies | Leila O.
Cirio
| locirioerc.gov.ph |
|
| Standards Division | Engr. Legario L. Galang, Jr. | llgalangerc.gov.ph
standardserc.gov.ph | (02) 8689-5311
(02) 8689-5357
(02)
8689-5358 |
| Tariffs and Rates
Division | Engr. Alvin Jones M.
Ortega | tariffserc.gov.ph |
|
| Market Operations
Service | Sharon O.
Montañer
| somontanererc.gov.ph | (02)
8689-5390
|
| Contestable Market
Division | Leticia N.
Mendoza | contestableerc.ph
lnmendozaerc.gov.ph
| (02) 8689-5393
|
| Licensing Market Monitoring
Division | Atty. Marina C.
Bugayong | mcbugayongerc.gov.ph
licensingerc.ph | (02)
8689-5391
|
| Renewable Energy
Division | Engr. Jayson G.
Corpuz
| jgcorpuzerc.gov.ph
|
|
| Spot Market Division | Eloisa Y. Gipa
| spotmarketerc.gov.ph
eygipa@erc.ph
| (02) 8689-5392
|
| Consumer Affairs
Service | Atty. Gregorio L.
Ofalsa
Concerns with
regard to high billing or wherein a consumer's recent bill is double or
triple the amount of their previous
billing/s
Concerns with regard to billing wherein a
previous payment was not reflected in the current billing
issued
Concerns arising from DU charges or issued
billing despite the non-occupancy of the consumer's service
address
Concerns arising from billing issues wherein
the consumer has not yet received a billing, or is requesting for a
billing based on actual meter reading
Concerns
arising from Service Irregularity or alleged violations of R.A. No. 7832
or the Anti-Pilferage of Electricity and Theft of Electric Transmission
Lines / Materials Act of 1994 and any other concerns with regards to
DUs and their service - e.g. technical issues such as power outages,
line repairs etc
| glofalsaerc.ph
glofalsaerc.gov.ph
consumererc.gov.ph
consumererc.ph
cas1@erc.ph
cas2@erc.ph
cas3@erc.ph
cas4@erc.ph
cas5@erc.ph
| (02)
8689-5338
|
| Consumer Service
Division | Ricci Grace M.
Garcia
| rgmgarciaerc.ph
rgmgarcgiaerc.gov.ph
|
|
| Meter Division | Vacant | meterlaberc.ph | (02) 8689-5389
|
| Mindanao Area Operations
Division | Atty. Gregorio L.
Ofalsa
| maoderc.gov.ph
| (082) 227-2035
(082)
224-1575
|
Visayas Area Operations
Division
| Atty. Joel Y. Bontuyan | jybontuyanerc.gov.ph | (0916-1371096) -
Globe
|