| Office of the Chairman | Hon. Agnes Vicenta S. Torres-Devanadera
| avstdevanaderaerc.gov.ph
| (02) 8689-5331
(02) 8689-5360
(02) 8633-4556
(02) 8683-0282
(02) 8689-5362
(02) 8689-5318 (02) 8631-5997
(Tel/ Fax) |
| Office of the Commissioners | Catherine P. Maceda | cpmacedaerc.gov.ph | (02) 8689-5361
(02) 8689-5316
(02) 8631-5829
(Tel/Fax) |
| Atty. Alexis M. Lumbatan | amlumbatanerc.gov.ph | (02) 8689-5364
(02) 8631-7287 |
| Atty. Floresinda B. Digal | fbdigalerc.gov.ph
fgbaldoerc.gov.ph | (02) 8638-4955
(Tel/Fax)
(02) 8689-5363
(02) 8689-5320 |
| Marko Romeo L. Fuentes
| mrlfuenteserc.gov.ph | (02) 8689-5365
(02) 8631-5879
(Tel/Fax) |
| Office of the Executive Director | Vacant |
| (02) 8634-8641
|
Office of the General Counsel and Secretariat
Central Records Division | Atty. Heiddi Venecia R. Barrozo
Vacant
| hvrbarrozoerc.gov.ph
| (02) 8689-5346
|
| Financial and Administrative Service | Sharon O. Montañer | somontanererc.gov.ph | (02) 8689-5324
|
| Accounting Division | Vacant |
| (02) 8638-4519
|
| Budget Division | Zierla Marie S. Ranay | zmsranayerc.gov.ph
| (02) 8635-6884 |
| General Services Division | Cherry Lynn S. Gonzales
| csgonzaleserc.gov.ph
supplieserc.gov.ph
| (02) 8706-5259
(Tel/Fax) |
| Human Resource Management Division | Atty. Jose Romulo L. Castro
| jrlcastroerc.gov.ph
adminerc.gov.ph
| (02) 8689-5379
|
| Legal Service | Atty. Maria Corazon C. Gines
| mccgineserc.gov.ph
legalerc.gov.ph
| (02) 8638-4517
(02) 8689-5373
(02) 8689-5326 |
| Legal Division for Compliance Cases | Atty. Leila Grace A. San Pedro
| lgasanpedroerc.gov.ph |
|
| Legal Division for Non Rates Cases | Vacant |
| (02) 8689-5325 |
| Legal Division for Rates Cases | Vacant |
|
|
| Planning and Public Information Service | Ellen C. Ebcas
| ecebcaserc.gov.ph
| (02) 8631-5816
(02) 8631-5818 |
| Information and Data Management Division | Dr. August Anthony N. Balute
| aanbaluteerc.gov.ph
| (02) 8689-5343
(02) 8631-5816
|
| Management Information System Division | Teofilo G. Arbalate | tgarbalateerc.gov.ph
| (02) 8689-5344
(02) 8631-5818
|
| Planning Division | Vacant |
| (02) 8689-5342 |
| Public Information Division | Alma C. Clemente
| acclementeerc.gov.ph
infoerc.gov.ph | (02) 8689-5343 |
| Regulatory Operations Service | Engr. Legario L. Galang, Jr.
| llgalangerc.gov.ph
regulatoryerc.gov.ph
| (02) 8634-8641
|
| Investigation Enforcement Division for Adjudication | Atty. Belsie C. Sy
| bcsyerc.gov.ph |
|
| Investigation Enforcement Division for Distribution Utilities | Engr. Nelson G. Canlas
| ngcanlaserc.gov.ph | (02) 8689-5348
|
| Investigation Enforcement Division for Generation Companies | Leila O. Cirio
| locirioerc.gov.ph | (02) 8689-5350 |
| Standards Division | Engr. Legario L. Galang, Jr. | llgalangerc.gov.ph
standardserc.gov.ph | (02) 8689-5311
(02) 8689-5357
(02) 8689-5358 |
| Tariffs and Rates Division | Engr. Alvin Jones M. Ortega | tariffserc.gov.ph | (02) 8689-5353
(02) 8689-5354
|
| Market Operations Service | Sharon O. Montañer
| somontanererc.gov.ph | (02) 8689-5390
(02) 8633-3253 |
| Contestable Market Division | Leticia N. Mendoza | contestableerc.gov.ph
lnmendozaerc.gov.ph
| (02) 8689-5393
|
| Licensing Market Monitoring Division | Atty. Marina C. Bugayong | licensingerc.gov.ph
mcbugayongerc.gov.ph
| (02) 8689-5391
(02) 8633-3253 |
| Renewable Energy Division | Engr. Jayson G. Corpuz
| jgcorpuzerc.gov.ph
| (02) 8689-5324 |
| Spot Market Division | Judith L. Mangosing
| spotmarketerc.gov.ph
jlmangosingerc.gov.ph
| (02) 689-5392
|
| Consumer Affairs Service | Atty. Gregorio L. Ofalsa
Concerns with regard to high billing or wherein a consumer's recent
bill is double or triple the amount of their previous billing/s
Concerns with regard to billing wherein a previous payment was not reflected in the current billing issued
Concerns arising from DU charges or issued billing despite the non-occupancy of the consumer's service address
Concerns
arising from billing issues wherein the consumer has not yet received a
billing, or is requesting for a billing based on actual meter reading
Concerns
arising from Service Irregularity or alleged violations of R.A. No.
7832 or the Anti-Pilferage of Electricity and Theft of Electric
Transmission Lines / Materials Act of 1994 and any other concerns with
regards to DUs and their service - e.g. technical issues such as power
outages, line repairs etc | glofalsaerc.gov.ph
consumererc.gov.ph
cas1@erc.ph
cas2@erc.ph
cas3@erc.ph
cas4@erc.ph
cas5@erc.ph
| (02) 8689-5338
(02) 8687-5577 |
| Consumer Service Division | Ricci Grace M. Garcia
| rgmgarciaerc.gov.ph |
|
| Meter Division | Vacant |
| (02) 8689-5389
(02) 8687-5577
|
| Mindanao Area Operations Division | Atty. Gregorio L. Ofalsa
| maoderc.gov.ph
| (082) 227-2035
(082) 224-1575
|
Visayas Area Operations Division
| Atty. Joel Y. Bontuyan | jybontuyanerc.gov.ph | (0916-1371096) - Globe
|