Republic of the Philippines


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Request for Proposal to Conduct customer Satisfaction Survey of the National Grid Corporation of the Philippines (NGCP) [Archive-127]

In accordance with the Rules for Setting Transmission Wheeling Rates (RTWR), the ERC issued its Decision and Final Determination on November 22, 2010, that sets the Maximum Allowed Revenue (MAR) that NGCP can earn from the provision of regulated electricity transmission services for each year of the five (5) year period from January 1, 2011 to December 31, 2015 (the Third Regulatory Period) under ERC Case No. 2009-180RC. In accordance with the Final Determination, the MAR that NGCP can earn in any year of the Third Regulatory Period will be, in part, determined by its performance over the previous year. The MAR adjustment process is implemented through a Performance Incentive Scheme (PIS) that is described in the Final Determination. 

The PIS incorporates a set of eight quantitative performance indices, which measure outcomes from NGCP’s operation that the ERC believes are important to the efficient functioning of the power sector. Targets are set in the Final Determination for each performance measure. Should NGCP exceed these targets then the ERC must increase the MAR for the following year by up to 3%, where the actual increase is determined by the extent to which the targets have been exceeded. Similarly, the MAR will be reduced by up to 3% if the PIS targets set out in the Final Determination are not met.

Proposal to be submitted on or before March 11, 2011.

Date Published: 2/15/2011


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