Republic of the Philippines

ENERGY REGULATORY COMMISSION

A world class and independent electric power industry regulator that equitably promotes and protects the interests of consumers and other stakeholders, to enable the delivery of long-term benefits that contribute to sustained economic growth and an improved quality of life.


ERC Offices


Office Address: Energy Regulatory Commission, Pacific Center Building,

San Miguel Avenue, Ortigas Center 1600, Pasig City, Metro Manila, Philippines

ERC PABX Trunkline: (02) 8689-5372 | (02) 8689-5-ERC

General Information:&n;Tel: (02) 8689-5343; Fax: (02) 8631-5816; Email: infoerc.ph; info@erc.gov.ph

Consumer Complaints: Tel: (02) 8689-5389; Fax: (02) 8687-5544; Email: consumererc.ph; consumer@erc.gov.ph 

Vicinity Map
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ERC Directory
OfficeContact PersonEmailPhone Number
Office of the ChairmanHon. Agnes Vicenta S. Torres-Devanadera
avstdevanaderaerc.gov.ph
(02) 8689-5331
(02) 8689-5360
(02) 8633-4556
(02) 8689-5362
(02) 8631-5997
(Tel/ Fax)
Office of the CommissionersCatherine P. Macedacpmacedaerc.gov.ph
cpmacedaerc.ph
(02) 8689-5361
(Tel/Fax)

Atty. Alexis M. Lumbatanamlumbatanerc.gov.ph
amlumbatanerc.ph
(02) 8689-5364

Atty. Floresinda G. Baldo-Digalfgbaldoerc.gov.ph
fbdigalerc.gov.ph
(02) 8638-4955
(Tel/Fax)
(02) 8689-5363

Marko Romeo L. Fuentes
mrlfuenteserc.gov.ph
mrlfuenteserc.ph
(02) 8689-5365
(Tel/Fax)
Office of the Executive DirectorAtty. Floresinda G. Baldo-Digalfgbaldoerc.gov.ph
fbdigalerc.gov.ph
(02) 8634-8641

Office of the General Counsel and Secretariat

Office of Director

Central Records Division
Atty. Heiddi Venecia R. Barrozo



Atty. Ruby Ann B. Ventura

Ma. Lucila M. Giron
hvrbarrozoerc.ph



rabventura@erc.ph

docketerc.ph
recordserc.ph
mlmgiron@erc.ph
(02) 8689-5346


Financial and Administrative ServiceJudith L. Mangosing
jlmangosingerc.gov.ph

Accounting DivisionBenigno Emil Y. Nalus
beynaluserc.gov.ph
beynalus@erc.ph
(02) 8638-4519
Budget DivisionZierla Marie S. Ranayzmsranayerc.gov.ph

General Services Division

Cashier Section
Cherry Lynn S. Gonzales

Eleanor K. Corpuz
csgonzaleserc.gov.ph
supplieserc.gov.ph

cashiererc.ph
(02) 8706-5259
(Tel/Fax)
Human Resource Management DivisionAtty. Gloria S. Tirado
gstiradoerc.ph
recruitmenterc.gov.ph
(02) 8689-5379
Legal ServiceAtty. Maria Corazon C. Gines
mccgineserc.gov.ph
legalerc.gov.ph

Legal Division for Compliance CasesAtty. Leila Grace A. San Pedro
lgasanpedroerc.gov.ph

Legal Division for Non Rates CasesAtty. Chiara Angela LB. Blanco
calblanco@erc.ph

Legal Division for Rates CasesVacant

Planning and Public Information ServiceEllen C. Ebcas
ecebcaserc.gov.ph
(02) 8631-5816
(02) 8631-5818
Information and Data Management DivisionDr. August Anthony N. Balute  
aanbaluteerc.gov.ph

e-registryerc.ph
(02) 8689-5343
(02) 8631-5816
Management Information System DivisionTeofilo G. Arbalatetgarbalateerc.gov.ph
(02) 8689-5342
(02) 8689-5343
Planning DivisionVacant
(02) 8689-5342
Public Information DivisionVacantinfoerc.ph
infoerc.gov.ph
(02) 8689-5343
Regulatory Operations ServiceEngr. Legario L. Galang
regulatoryerc.gov.ph
llgalang@erc.gov.ph
roserc.ph
prefilingerc.ph
(02) 8634-8641

Investigation Enforcement Division for AdjudicationAtty. Krisha Marie T. Buela
kmtbuela@erc.ph

Investigation Enforcement Division for Distribution UtilitiesEngr. Nelson G. Canlas
ngcanlaserc.gov.ph(02) 8689-5348

Investigation Enforcement Division for Generation CompaniesLeila O. Cirio
locirioerc.gov.ph
Standards DivisionEngr. Legario L. Galang, Jr.llgalangerc.gov.ph
standardserc.gov.ph
(02) 8689-5311
(02) 8689-5357
(02) 8689-5358
Tariffs and Rates DivisionEngr. Alvin Jones M. Ortegatariffserc.gov.ph
Market Operations ServiceSharon O. Montañer
somontanererc.gov.ph(02) 8689-5390

Contestable Market DivisionLeticia N. Mendozacontestableerc.ph
lnmendozaerc.gov.ph
(02) 8689-5393

Licensing Market Monitoring DivisionAtty. Marina C. Bugayongmcbugayongerc.gov.ph
licensingerc.ph
(02) 8689-5391


Renewable Energy DivisionEngr. Jayson G. Corpuz
jgcorpuzerc.gov.ph

Spot Market DivisionEloisa Y. Gipa
spotmarketerc.gov.ph
eygipa@erc.ph
(02) 8689-5392
Consumer Affairs ServiceAtty. Gregorio L. Ofalsa




Concerns with regard to high billing or wherein a consumer's recent bill is double or triple the amount of their previous billing/s

Concerns with regard to billing wherein a previous payment was not reflected in the current billing issued

Concerns arising from DU charges or issued billing despite the non-occupancy of the consumer's service address

Concerns arising from billing issues wherein the consumer has not yet received a billing, or is requesting for a billing based on actual meter reading

Concerns arising from Service Irregularity or alleged violations of R.A. No. 7832 or the Anti-Pilferage of Electricity and Theft of Electric Transmission Lines / Materials Act of 1994 and any other concerns with regards to DUs and their service - e.g. technical issues such as power outages, line repairs etc
glofalsaerc.ph
glofalsaerc.gov.ph
consumererc.gov.ph
consumererc.ph



cas1@erc.ph





cas2@erc.ph



cas3@erc.ph




cas4@erc.ph





cas5@erc.ph
(02) 8689-5338


Consumer Service DivisionRicci Grace M. Garcia
rgmgarciaerc.ph
rgmgarcgiaerc.gov.ph

Meter DivisionVacantmeterlaberc.ph(02) 8689-5389


Mindanao Area Operations DivisionAtty. Gregorio L. Ofalsa
maoderc.gov.ph
(082) 227-2035
(082) 224-1575

Visayas Area Operations Division
Atty. Joel Y. Bontuyanjybontuyanerc.gov.ph(0916-1371096) - Globe

 

Today at ERC
Tuesday, September 21, 2021

Hearing Schedules
Time:
09:00
Case No.:
2021-019 CF [PT] [EV]
Applicant:
ESAMELCO
Venue:
Virtual Hearing: Platform - MS TEAMS
Title:
O/UR
Time:
09:00
Case No.:
2021-059 RC [PT] [EV]
Applicant:
PSALM
Venue:
Virtual Hearing: Platform - MS TEAMS
Title:
TRUE-UP
Time:
14:00
Case No.:
2020-037 RC [EV]
Applicant:
NGCP & PEC
Venue:
Virtual Hearing: Platform - MS TEAMS
Title:
ASPA
Time:
14:00
Case No.:
2014-123 RC [EV]
Applicant:
CENECO & ENERGREEN
Venue:
Virtual Hearing: Platform - MS TEAMS
Title:
PSA

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