Republic of the Philippines


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ERC Initiates Process Review and Streamlining

The Energy Regulatory Commission (ERC), in pursuance to R.A. No. 11032 otherwise known as “Ease of Doing Business Act of 2018” has initiated the review of its internal work processes with the end view of streamlining and facilitating the regulatory actions of the agency.

“Our efforts are geared towards improving efficiency and effectiveness in light of the zero-backlog program that the ERC is embarking on.  With the review and streamlining of processes that we have started to undertake, we were able to identify the processes that need to be improved for each unit or section of the ERC,” ERC Chairperson and CEO Agnes VST Devanadera said.

The outputs of the various ERC Services shall be presented for approval by the Commission and shall be uploaded on the ERC’s website in compliance with the transparency seal.  Five (5) out of the seven (7) Services in ERC have completed their respective workshops intended to revisit and streamline their work processes.

With professionalism and efficiency of the agency as its paramount objective, the ERC have been conducting a series of process review to expedite and improve its internal work processes in preparation for the full implementation of the new law on Ease in Doing Business in the Government.  To date, the various ERC departments/Services which have heeded to Chairperson Devanadera’s directive to review their respective work processes are: (1) Regulatory Operations Service (ROS) and Legal Service (LS) on May 9-11, 2018; (2) Financial and Administrative Services (FAS) on June 13-14, 2018; (3) Market Operations Service (MOS) on June 21-22, 2018; and (4) Consumer Affairs Service (CAS) on July 19-20, 2018.  Two (2) other remaining departments, the Planning and Public Information Service (PPIS) and the Office of the General Counsel Service (OGCS) shall follow through soon.


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