Republic of the Philippines

ENERGY REGULATORY COMMISSION

A world class and independent electric power industry regulator that equitably promotes and protects the interests of consumers and other stakeholders, to enable the delivery of long-term benefits that contribute to sustained economic growth and an improved quality of life.



Promulgated Rules, Decisions and Orders






Resolution No. 09, Series of 2020, A Resolution Adopting the Guidelines Governing Electronic Applications, Filing and Virtual Hearings Before the Energy Regulatory Commission
Date Docketed:10/22/2020
Published: 10/22/2020






Resolution No. 09, Series of 2020, Annex A - Guidelines Governing Electronic Applications, Filing and Virtual Hearings Before the Energy Regulatory Commission
Date Docketed:10/22/2020
Published: 10/22/2020



Decision, ERC Case No. 2009-051 CC, Dr. Paul S. Puno, complainant versus Manila Electric Company (MERALCO) respondent
Date Docketed:9/30/2020
Published: 9/30/2020






Resolution No. 08, Series of 2020, A Resolution Adopting the Guidelines Governing Electronic Applications, Filing and Virtual Hearings Before the Energy Regulatory Commission
Date Docketed:9/16/2020
Published: 9/16/2020






Resolution No. 08, Series of 2020, A Resolution Adopting the Guidelines Governing Electronic Applications, Filing and Virtual Hearings Before the Energy Regulatory Commission (Annex A)
Date Docketed:9/16/2020
Published: 9/16/2020



Decision, ERC Case No. 2008-035 CC, Encarnita C. Prangan, complainant versus Manila Electric Company (MERALCO) respondent
Date Docketed:9/14/2020
Published: 9/14/2020



Decision, ERC Case No. 2008-001 CC, Edwin O. Ricohermoso, complainant versus Manila Electric Company (MERALCO) respondent
Date Docketed:9/14/2020
Published: 9/14/2020



Decision, ERC Case Nos. 2013-045 CC and 2013-083 CC, Susana C. Cruz, complainant versus Manila Electric Company (MERALCO) respondent
Date Docketed:9/4/2020
Published: 9/4/2020



Decision, ERC Case No. 2020-001 SC, In the Matter of Alleged Violation of the Advisories Issued by the Energy Regulatory Commission (ERC) During the Enhanced Community Quarantine (ECQ) and Modified Enhanced Community Enhanced Community Quarantine (MECQ), Manila Electric Company (MERALCO) respondent
Date Docketed:8/27/2020
Published: 8/27/2020






Resolution No. 07, Series of 2020, A Resolution for the Transitory Implementation of Legal e-Processes Pending the Adoption of the Interim Guidelines Governing Application, Filings and Virtual Hearings Before the Energy Regulatory Commission
Date Docketed:8/17/2020
Published: 8/17/2020

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Consumer Service Contact Information

Consumer Affairs Service, ERC
Hotlines: (63-2) 687-5577 / (02) 687-5544
Email: consumer@erc.gov.ph
ERC Trunkline:(02) 689-5303
 
You may now send any energy-related question, complaint or report to ERC via text messaging. Key in ERC and send to 2920 (for Globe & Smart subscribers only)

WORKS IN PROGRESS

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 CONSUMER SECTOR

Promotion of Consumer Interests. The ERC shall handle consumer complaints and ensure the adequate promotion of consumer interests. (Sec. 41, RA 9136)

Magna Carta for Electricity Consumer

Know your rights and obligations as electricity consumer, read the new Magna Carta for Electricity Consumers.


© 2020 - Energy Regulatory Commission