Republic of the Philippines


A world class and independent electric power industry regulator that equitably promotes and protects the interests of consumers and other stakeholders, to enable the delivery of long-term benefits that contribute to sustained economic growth and an improved quality of life.

Promulgated Rules, Decisions and Orders

Resolution No. 06, Series of 2019, A Resolution Adopting the Amendments to the Rules Enabling the Net-Metering Program for Renewable Energy
Date Docketed:10/9/2019
Published: 10/9/2019

Decision, ERC Case No. 2009-339 CC, Julita L. Tee, Complainant versus Manila Electric Company (MERALCO) respondent
Date Docketed:8/5/2019
Published: 8/5/2019

Order, ERC Case No. 2017-033 CC, Batangas Paper Corporation, complainant versus Manila Electric Company (MERALCO) and GN Power Limited Company (GNPower) respondents
Date Docketed:1/14/2019
Published: 1/14/2019

Consumer Service Contact Information

Consumer Affairs Service, ERC
Hotlines: (63-2) 687-5577 / (02) 687-5544
ERC Trunkline:(02) 689-5303
You may now send any energy-related question, complaint or report to ERC via text messaging. Key in ERC and send to 2920 (for Globe & Smart subscribers only)


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Promotion of Consumer Interests. The ERC shall handle consumer complaints and ensure the adequate promotion of consumer interests. (Sec. 41, RA 9136)

Magna Carta for Electricity Consumer

Know your rights and obligations as electricity consumer, read the new Magna Carta for Electricity Consumers.

© 2019 - Energy Regulatory Commission