Information on Qualified Contestable Customers up for Submission

As per Section 1.1 Article II of the Rules on Customer Switching, a database of qualified Contestable Customers will be established by the Energy Regulatory Commission and the Central Registration Body (CRB).

On or before 15 January 2008, all Distribution Utilities (DUs) in Luzon and the National Transmission Corp. / Wholesale Meter Service Provider (TransCo/WMSP) (for directly connected customers in Luzon) shall submit to the ERC and CRB the following information on End-users classified according to: 1) those with monthly average peak demand of at least one megawatt (1 MW) for the preceding twelve (12) months; and 2) those with monthly average peak demand of seven hundred fifty kilowatts (750 kW) but not greater than nine hundred ninety nine kilowatts (999 kW):

a. Customer name;
b. Billing and service addresses;
c. Customer’s account number;
d. Meter number;
e. Meter type (interval meter, etc.);
f. Meter reading date or cycle and reporting period;
g. Billing period and payment due date;
h. Standardized Customer classification as approved and promulgated by the ERC;
i. The most recent twelve (12) months of historical usage, i.e. monthly registered peak demand (in kW) and monthly total registered energy consumption (in kWh); and
j. Customer contact information i.e. telephone number/s and e-mail addresses, subject to agreement on confidentiality.

Thereafter, all DUs in Luzon and TransCo/WMSP (for directly connected customers in Luzon) shall submit an update of the above data to the ERC and CRB every fifteenth (15th) day of the month without need of further notice.

All DUs in Visayas and Mindanao shall submit the abovesaid information within one (1) month from declaration of Open Access Date in their respective regions, or as otherwise directed by the ERC.

Failure of any DU or TransCo/WMSP to submit accurate information and comply with the above requirements, shall be subject to the appropriate ERC fines and penalties.

The above information should be submitted in both hard and soft copies to Debora Anastacia T. Layugan, Director, Market Operations Service, 12th Floor Pacific Center Bldg., San Miguel Avenue, Ortigas Center, Pasig City. Submissions may also be sent through email address: or

January 17, 2008